Terms of sale

Last updated: Oct 29, 2026.

1. Scope

These terms apply to all purchases of software licenses and services from FORMAT BİLGİSAYAR ("we") via https://northbytra.com. Deviating terms of the customer do not apply.

2. Products

We sell licenses to use our ready-made website software — the IT & Technical Service Website and our sector websites, each in the Standard or Pro edition (see the license agreement) — and optional services such as installation. The functions of each website are described on its product page and in its live demo; the sample content shown there (services, products, prices and images) is for demonstration only, and the buyer is responsible for the content of their own website. Each license is valid for one domain only and cannot be transferred to another domain. To validate the license, the software contacts our activation server (only the key ID, the domain and the software version are sent). An already activated website keeps working when the activation server cannot be reached.

3. Conclusion of contract

The presentation on the website is not a binding offer. By clicking "Order with obligation to pay" you submit a binding offer. The contract is concluded when we confirm the order by e-mail or deliver the license, whichever comes first.

4. Prices and payment

All prices are one-time prices. Prices include 20 % VAT for customers in Turkey. The prices shown are final; no Turkish VAT is charged on sales to customers outside Turkey (export of services). Payment is possible by bank transfer or card payment through the providers shown at checkout.

5. Delivery

Immediately after receipt of payment you receive an e-mail with a link to your order page, where you can display the license key and use your personal download link. The download link is valid for 14 days. Services are performed after agreeing on a date. The activation key is shown on the order page; after the right of withdrawal has ended, a copy can also be sent by e-mail. The order page is available until the date shown on the page and in the payment e-mail; the customer is responsible for saving the activation key, the invoice and the downloaded files before then. After this date we can send a new link to the order page on request.

6. Right of withdrawal

Consumers have a right of withdrawal. Details are in our withdrawal and refund policy. For the software (digital content) the right of withdrawal expires as soon as you display the activation key on your order page, start the download or activate the key, provided you expressly agreed at checkout that we begin before the end of the withdrawal period and confirmed that you thereby lose your right of withdrawal. You can withdraw online here: https://northbytra.com/en/withdraw After the right of withdrawal has ended — when the activation key is displayed, the download is started or the key is activated, or at the latest when the withdrawal period expires — a copy of the activation key can also be sent by e-mail for the customer's records; this does not change the time of delivery.

7. Updates

The license covers the purchased version without time limit. No commitment is made as to the frequency or duration of updates. New versions (updates), technical support and services such as installation, migration and customisation are charged separately. Technical support can be purchased as a support package, where offered (see Pricing).

8. Warranty and liability

The software is provided as it is, with the functions described on its product page and shown in the live demo. To the extent permitted by law, we do not warrant that it will run without interruption or errors, that it meets the customer's particular requirements, or that it is compatible with every hosting environment, server configuration, future PHP or database version, browser or third-party service.

We are not responsible for problems caused by the hosting provider, the server or its configuration, third-party services (e.g. payment providers, e-mail delivery, domain and DNS), changes to the code, add-ons or modifications made by the customer or third parties, improper use, or missing backups. The customer is responsible for regular backups of their website and data.

To the extent permitted by law, we are not liable for indirect or consequential damage, in particular loss of data, loss of profit, business interruption or third-party claims; our total liability is limited to the price paid for the license or service concerned. These limitations apply only insofar as mandatory law permits, in particular consumer protection law (in Turkey: Consumer Protection Law No. 6502). They do not apply to damage caused intentionally or by gross negligence, to injury to life, body or health, or to liability under mandatory product liability rules.

9. Final provisions

The law of the country of our registered office applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the consumer has their habitual residence remain unaffected. Consumers in Turkey may apply to the Consumer Arbitration Committees and Consumer Courts within the statutory monetary limits (see the Legal notice).